lg washer rust recall lg washer rust recall
Same issues with my LG, please keep me posted and add to lawsuit. We had a basic Maytag washer prior to this high-end LG. I thought it was strange but since it was past the 1 year warranty, I didnt call. We sanded down and are going to try and paint and seal to prevent any more damage to our clothing. All other parts are available, only the part that is causing this issue can not be found anywhere online. Rust all around the bleach dispenser and underneath it. I have stopped using the bleach dispenser and the rust did not stop. Called LG, and a technician came and diagnosed that its misuse on our part. UE messages even with little laundry and rust on the bleach dispenser 12/16/2016 LG Portable Air Conditioners . Ruining close and now is starting to make a hole all the way through. I am just so upset. ), strictly a cosmetic issue NOT covered by warranty. I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. How do I join the class? My lg top loader has rusted where water comes in and bleach dispenser. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . I called LG about the problem after 2 yrs into my purchase. Terms and Conditions. And to add, the cap at the bottom of the tub breaks off. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! He and I went back and forth for 30 minutes about the COLOR! I dont use bleach. My LG waveforce bleach dispenser has rusted out, the rust is now expanding around the inner rim of the washer and when I look past the washing bin, there is rust there too. On front and side of the machine. I have the same rust problem and would like to join the class action. I am sure LG knows this is a Quality Issue. Same. In addition I can see rust between the lid (entire top of machine) and base. Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. Im am another dissatisfied customer, the metal around the liquid bleach compartment on my LG WT5270CW is rusting out. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. such links, we may receive a commission, but it will not result in any additional charges to you. Im seeing some of my clothing with straight cuts in fabric and feel the rust is falling into the machine and cutting my clothes. I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! I am also having the issue rusting prematurely around the bleach dispenser and the paint is peeling I only bought the machine 2016. The cost was $749.95 not including tax, so not an inexpensive machine.. During the first or second year, the top began to rust around the bleach dispenser. I have the same problem with my LG top loading machine. The LG washing machine class action also argues that the defect is due to poor material choices and manufacturing, so no amount of customer care could have prevented rusting. I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. After reading this I went upstairs and sure enough right where the bleach goes in is the worst area. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. How can I join this? Costco is having me go through a insurance company for this matter. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Santa Barbara. Interesting that LG thinks it is a customer-use issue. Bought our pair in 2012. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. Thanks- The work-horse of the house can slosh and move and go about its business which could cause moisture or chemicals entering underneath the tray in that tiny grooved space. They should not have had bleach there maybe fabric softener but BLEACH. Someone once referred a site but when I went there I couldnt find anything on this issue. It is ruining our clothes. Previous washers I have owned did not have this issue. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem "cosmetic" or blaming it on inadequate care by the consumer. Add me to the lawsuit! Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. You will be purchasing a new one in few years because its rusted!! I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? After 5 years I am having to buy another washing machine.I will be buying another LG. Nothing wrong with the machine. Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal. Plaintiffs are represented by Timothy N. Mathews, Benjamin F. Johns, and Zachary P. Beatty of Chimicles & Tikellis LLP. I wish I could the post the photos. Never ever buying any LG products again. 1-844-569-4776 for ProServices Desk. I will NEVER by another LG, ever. The one that was here just today say that they have a class action suit right now on their condensers in their LG Refrigerators!! Well now my clothes are getting ruined by rust stains. I am having the same issue. This started when the machine was only 3 years old, and is flaking off badly now. Not sure what to do next. Please let me know if there is another class action lawsuit. We have never had this problem before and are extremely disappointed with our LG washer and we have the matching dryer. I would like to file a claim with the class action law suit for my LG washer machine. I have the same issue. The rust is spreading like crazy and getting into the drum. You cant get the rust marks out! The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done. Pieces of rusted paint chips are always inside. I just saw this class action lawsuit and noticed it was dismissed! I googled and found instructions to simply file away any rust and go over the area with some appliance paint. At one time or another. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! Have the same Rustin problem under the bleach cup and screws of the top load. My washer rusted around the bleach dispenser it ruins our clothes, the bleach drains into the side of the washer before the washer starts and stain the wash. My washer is doing the same rusting issue, its less then 2 years old. LG gave undertakings to the Australian Competition and Consumer Commission (ACCC) to provide appropriate corrective notices and upgrade and maintain its trade practices compliance program. So what is the solution to this existing problem? This LG washer has ruined numerous articles of clothing and bedding. Greed gets people every time. So you as the consumer dont purchase an LG !! Was told it was not a warranty issue by the LG Support representative. Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! Never, never again will I purchase another LG product. I believe another class action lawsuit should be presented. Can I join this suit also? !! They should settle, or come up with a fix at no cost to the consumer. LGs product import license should be revoked! What junk! We battled about this issue for our washer. How do you join this lawsuit. Unbelievable attitude for LG to take. I have no idea how old my washing machine is as we moved in to our home in 2021 and it came with the house. Anyone find a different brand washer that does not have this problem? What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? I feel I have been scammed. Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. Ive called numerous times and LG did nothing but reject and deny everything I had to say. Why was the class action dismissed? Ours was purchased in 2015 or 2016 from Home Depot. I have the same problem and am extremely disappointed! The rust is so bad. I am now waiting to hear from LG about a resolution. Thank you in advance for your assistance. Their customer service told me they would do something about this and never bothered to call back. I had rust before I even had my washer paid for. According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers tops. It is not right that the company should be able to dismiss a claim as consumer error when the same thing is happening in different households around the country that is NOT consumer error, that is a faulty machine (a defect from the company something that a company that stands by their name would take care of!!). I will Never buy a LG anything again because of it. On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. 02:04. . I have the same problem with rust, is there a recall ? Ive always cared for my machine and wiped it down after each use and it still rusted. We have all the same problems with our machine any updates,or how to make a claim. How do I get compensated?? So we will be replacing it. I was stuck with this issue and what an eye sore. HOPE THIS HELPS YOU ALL. THIS IS A MATERIAL DEFECT IN MANUFACTURE. Were done. Terrible! EXTREMELY POOR QUALITY FOR THE MONEY SPENT! They move forward and changed the design but didnt compensate those of us with this issue. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! They want us to pay for any repairs. i also have the same problem how do i join in the class action. The goober repairman they sent out insisted it was cosmetic and I had chipped it! I always find water in the bleach dispenser after doing a load of laundry. Cheap Chinese steel. We have the same problem and we want our machine replaced by LG. So may have to take the chance. I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. We have lost cloths, blankets, etc. It started a few years after it was purchased. would never but another one. I am also having an issue. The LG WT7900HBA is part of the Washing Machines test program at Consumer Reports. status of any class action settlement claim. Purchased this for my Bed and Breakfast. My LG is rusting were the water spout and the bleach cup is and is flaming off into the tub, it stains clothing and looks terrible! Had NO idea others were having this same issue. The judge who dismissed the class action was probably paid off by this corporate giant. My washing machine WT5070CW which I purchased in 2015 started rusting months later. I had owned these products for approximately ten years. The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). I assume its fairly new as it has a lot of features and can send your phone notifications. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? A very expensive appliance that I otherwise love and is now useless, with rust coming into the tub. I bought an lg direct drive from Best Buy in November 2019. I guess money controls the world. Called lg and they said since it wasnt still under they wouldnt be able to help. She said they can deny it. They just had to replace the compress and main board on an expensive refrigerator. The only way to stops these crooks is to hit them in their pocket books and not ours. I have the same exact problem. Bad choice to put bleach on outside incased around metal!!!!!! Plaintiffs allege that the metal tops are poorly sealed which leads to the leakage of water and formation of rust. LG will say its your fault. Unfortunate it was dismissed. WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. Will need to buy another washer machine. John A . THATS AT LEAST A START. I have the same rust issue problem. My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. LG does not want to fix it. It has gotten worse and worse. Also, have taken photos of rust corrosion for documentation. Per Wikipedia LG has an environmental record. And to say that its the owners fault for not drying out the bleach cup area properly is ridiculous! Im having the same issues with my LG top loader. I am very disappointed as well since we paid top dollar for a very poor quality appliance. LG was aware of the problem and had offered compensation to affected customers. why wont they at least replace the top? I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. My Moms dishwasher is from the 80s and still work great. I have purchsed less expensive washers over MANY years, and NOTHING like this has ever happened. They blame it on the consumer. i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! As of this date will not buy other Lh product of this nature. For the price I spent on this washer, I am floored that this is happening. Its starting to get on my towels and clothes. Whos protecting them? We bought our LG top loading washer in 2010 and have the exact same problem. Sanding the rust and repainting only lasts a short while. Were having the same problem. using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. is now outsourcing their HORRIBLE CUSTOMER SERVICE TOO!!! My washer has been rusting around where the bleach goes in. Never had a rust issue. Im going to dump mine from a two story building. Ruin $1,000s of dollars in sheets towels and bedspreads. So upset. administrator or law firm. Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. Now the whole top is rusting out. 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . I can guarantee you this will be my last LG washer I will ever purchase. Now it has rusted all around the dispenser and we also noticed rust forming around the hinges of the lid. My son called me and said his 3 yr.old model is rusting. I contact? These new appliances are junk. I cant believe they havent recalled it and the class action suit was dismissed. I thought they were reputable but the last 4 appliances I bought using their recommendation were junk. Same rust problem around the bleach dispenser within one year. And yes i am dealing with the same issue if everyone that has this issue would take pictures of their rust issue and flood their website with this problem for the consumers who are going to purchase their products and the site where you purchased also pictures to that website you have to hit them in their pockets cause they are not going to repair anything and there is right now a class action suit for the condensers in their lg Refrigerators so i am posting pics on every website that i can find that carries their product as well as calling the BBB here where i live if you cant hurt them one way hurt them Another!!! My parents washer is doing the same thing. Whats wrong with this company? About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. I paid more because it SEEMED like LG puts out good products, and I thought the more you spend , the better. Now I see other people are having the same issue. The area around the bleach cup is completely rusted out on our otherwise perfect washer! The model and serial numbers are found on the washer's label attached to the inside of the top lid. We were just thinking of trying to do something about all the rust around bleach dispenser. The washer still works fine, but this is a terrible problem and. Now we have water running out on the floor where the rust made the bottom ruin. This compromises the washers ordinary purpose, meaning that consumers are allegedly not getting what they paid for. Same ole story. Please add me if there is another class-action as there really should be a complete replacement. What the heck is up with LG? I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! My LG washer is also rusting around the bleach dispenser. I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! My machine is less than 4 years old. As many people here are noting the same issue, it definitely is NOT a customer-use issue. Machine is less than 2 years old and rusted out. The money we paid was not worth the time It lasted. I will never buy another LG. Terrible. I cant believe that the class action suit was dismissed. Apparently we are not the only ones. Based on what I have read it does not appear LG is accepting any responsibility. Ive never had a washer rust before! 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. I bought a new LG set in 2018. Please let me know how I can add my name. I have done every thing I know to stop it. We spend money for appliances and they dont last ruining our clothes ! Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? My LG top load has rusted around the bleach compartment. will read this and find our experience helpful before buying and wasting money on LG WT5101H like we did. It formed on the edges of the corner where you pour the bleach. Will never buy another lg product. Is there lawsuit action or will the company do anything? We shook our laundry out and pieces of rust flew out. They have lost my business and I will not be purchasing another LG brand again as this is clearly a defect with the washer AND with the culture and character of LG! They didnt tell me this and was required to buy a washer at a new retailer. What does it mean that it was dismissed? Now I see rust on the corner of the inside. I have contacted good guys but since its past the warranty period they referred me back to LG. LG knows this to be a defect because their 2019 and 2020 models have replaced the steel top with an aluminum and plastic coated top that does not rust. I cant believe so many people are experiencing the same thing as I have. This is a defect in craftsmanship. The charge for the tech is $125. Mine started shortly after purchasing. I hope there is a way to still pursue this even if it has been dismissed. I have used/owned about 15 washing machines in my lifetime, but have NEVER had/seen a washer literally RUST-OUT!!! Ive only used that dispenser a handful of times and leave the lid open every time the washer is not in use. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. And, based on all the comments, this has been a known issue with no corrective actions taken. Our high priced refrigerator has also given us horrible trouble with the ice maker. We havent even reached the 10yr mark yet. Rust is in the bottom of my LG washing machine and there is no way to remove it. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. Lost me as a customer for life, and I will be sure to share my experience with my friends and family! Washer came with home we purchased May, 2018. Ya. Click Accept if you consent. Its so rotten. Same issues have sanded and tried sealing several times now its completely through the surface, NO MORE LG for us. TB and now knowing it is a common thing I might return the iteam. Is there someone that is responsible to repair this problem? I never use Clorox bleach or clothes softeners. Our 2014 LG WaveForce that had been impeccable thus far and has been meticulously cared for by myself, began rusting around the bleach compartment in the last few months. When I said I needed to talk to my husband first, they encouraged my to pay the Technician saying I could get a refund if I changed my mind. How do we participate in this class action suit? I turn, these flakes stick to the parts of the washing machine. I also paid a pretty price for this machine, now I feel I need to replace a machine that is still working great except for the problem with my clothes getting ruined. The area around the bleach dispenser started to rust within the first few years. Product Information. Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. Thank you. The following model numbers are included in the recall depending on the serial number. I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. This not only is ugly to look at but Ive ruined several items of clothing because of rust stains a problem we never had with our previous machine which was almost 20 years old when we replaced it.