hattori hanzo shears complaints hattori hanzo shears complaints
I spent 3 phone calls with this company trying to get a resolution for this and each time they were very rude and of no help and basically told me I bought them , so I'm stuck with them.I don't use this shears EVER.I would like to be able to return them and get my money back. I wasn't trying to get around the return policy. We initiated a return for the shears purchased by ************* on Nov 23rd. And he would never show up. I bought them 2 days later. I've been in the industry for a long time and decided to try out Honzo about a year ago and they are the worst shears I've purchased. Work/Life Balance. Grow your business. It was filed by a consumer who had purchased shears and stated that the metalused to produce Hattori Hanzo shears was not of Japanese steel because they did not contain the country of origin label behind the pivot. DRY? i bought 2 pairs of shears and 1 pair of thinning shears. Shop Now $19. I am a sharpener in the pittt area and just had a couple calls from my customers saying that a Mark from Honzo Shears said he was there to pick up shears to sharpen. With swivel versions of our most popular shears all the way up to our flagship high-carbon swivel, there is a swivel option for every stylist and barber. We use our platform to make people's lives better and our communities stronger. This company stole from me. American company! High quality and comfortable to use, theyre everything you need to touch up split ends, layers, or bangs. The process was smooth and Jeff help out the entire way. How do you use your texturizers? Hattori Hanzo Shears. Do not listen to the stylists and barbers that are sponsored by them! and their shears are bull$#*!. I ordered and used it and guess what? I reached out to corporate office June 30th and then was told they werent even shipped yet. See details. If you click on links we provide, we may receive compensation. I filled out a form on the Hanzo website to speak to a rep about a "test drive" of a pair of blending shears. First off it is beautiful but smells horrible like some type of chemical ( I've NEVER had leather smell this bad) it says hold 14 shears I've got I believe 10 pairs in mine and it barely closes so that's not good and the snap won't hold. I did not feel appreciated as an employee nor as a person. *********************** seemed pleased with the resolution that we provided. Completely disappointed I bought them like years 3 ago and the worst cualify ever I bought 2 pairs and it was almost $2000.00 with tax for both pair and and pay extra $14.00 dollars every month for sharpening services with I end up having to beg them because they never had time when you needed them to get sharp. It was also a weird amount(179.31)- not the one discussed ($300) .I sent them back to the corporate office address listed on the package because at this point I didn't not want the product. Try expanding your DIY haircutting repertoire to include this 10-piece kit from Sirabe. I have seen counterfeit, I always reach out for scissor sample around the globe. Either way, a misunderstanding occurred so I contacted ************************ and collected the information necessary to create accounts for all 4 stylists, logged orders for the shears they each purchased, provided each stylist a breakdown of the discounts applied, and gathered the required payments. These are excellent for blending those naggjng lines to give a perfect tapered cut. I was a huge advocate for this company and over the last year it has gone to total crap! Do not recommend - Awful customer service, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The same thing happened to my co worker. These are the best shears I have ever used. Hanzo has hairdressing shears designed for wet cutting and dry cutting and shears that perform for both. I refuse to pay another monthly payment if they are no in my possession, at this point theyre playing games . Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Se continui a visualizzare Si vous continuez voir ce We can narrow down the perfect set based on When you start to treat yourself the way you see yourself, your clients will pay you more, you will put out better haircuts, and most importantly your self esteem as a stylist will improve. Hashir's Professional 5.5" German Barber Hair Cutting Scissors were made with DIY-ers and at-home pet groomers in mind. At Hattori Hanzo, we know that every barber and stylist has ergonomic preferences that help keep their I own three pairs of scissors from this company . Then randomly I saw a text in my JUNK messages that there was something wrong with my account info and it was hanzo. I signed up for their 10$ a month shear sharpening program. I've had about 3 hanzo reps and all of them were very nice, but I didn't always hear the best feedback from my co-workers. Ordered pair of shears along with 5 coworkers the product was defective and the shears were taken for repair havent heard anything there has been no communication on their part every loaner shear is also unusable and defective . The 8 Best Womens Razors of 2023, Tested & Reviewed, 12 Grooming Kits for Men That Get the Job Done (and Then Some), 12 Electric Razors That Men Will Actually Want to Use, The 7 Best Hot Rollers of 2023, Tested and Reviewed, The 12 Best Manicure Kits for Men of 2023, The 12 Best Blow Dryers for Natural Hair of 2023, These Are Officially the 13 Best Nail Clippers of 2023, The 7 Best Dermaplaning Tools of 2023, Tested and Reviewed. Theyre made from Aichei Japanese Steel and come with finger inserts so you get your best fit, plus the fine point means you can feather or add texture to the hair. 3.1 out of 5 stars for Work/Life Balance. I'm finding out that this is a lie and they are most likely made in ***** and charging 4 times they should be. Truly less than one star would be what was deserved. Hold the sections between your fingers and use the same point and snip method as before. Defeat it and take the ladder to the roof and head around to find a corpse with Rifle Ammunition x3. They have taken down on line reviews and have pending litigation against them. So i will never buy from them again. My initial decision when purchasing shears from this company relied heavily on the fact that I was able to test them out and return them and keep the ones I liked. I've been a swivel girl for over 8 years, and have had endless issues with carpal tunnel because the "ergonomics" of a swivel with a wider hand set is actually horrible for you. I'll never purchase from Hanzo again and I own 4 pairs of their shears! Crafted of high-carbon Japanese steel, Mambas are used by legions of the world's best hairdressers and barbers. One of the shears was sent in for sharpening on May 24th, approximately a month and a half after purchase and was noted as having a couple significant nicks in the blade. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Recently I ordered samples from a Chinese company, country of origin lasered was Germany. Country of Origin claim), choosing a selection results in a full page refresh. 2.8. The loaner shears were so dull I couldn't work with them and the reps won't even come out to sharpen your shears unless they think they can sell you more. As hair professionals, barbers have a special set of scissor needs all their own. Please help us protect Glassdoor by verifying that you're a Wet/dry haircutting puts different demands on metals that comprise shears. My stay sharp still has not yet been cancelled and I just saw on my statement that I've still been paying since then. I was told when i bought my HH-3 5.5 double swivel shears 5 years aho that they would have a life time warranty about a year ago i started having issues with my shears doing scissor over comb. Whether it's the cover of Vogue, New York Fashion week, or backstage on Broadway you'll find our shears going to work--making the world we live in a more beautiful place. We raised a ton of money to help children for Jill's House. I was so excited to get these and they did not disappoint. In the 10 years prior to using hanzos I would purchase a new set of shears every year. According to stylist and Raw salon owner Anthony Nader, at-home haircuts are a slippery slope, but totally possible if you take the approach that less is more and use the best shears for the job. We had a great rep and when he left we havent heard a peep from anyone. message, please email Use a comb to section your bangs and separate into sections. As a product is supposed to be made to fit according to certain audiences demand, customer makes sure that the product he/she is buying should be of best quality keeping in a reasonable and affordable price range. I am a professional hair stylist and have been using different types of hair cutting shears for a long time now. Hanzo doesn't fit in that category. I have had both poor reps represent the brand and really great reps. With a plastic handle and stainless steel blades, these shears from Tweezerman are simple and user-friendly. 9 complaints closed in the last 12 months. Aydanos a proteger Glassdoor verificando que eres una persona real. I bought Hattori Hanzo shears around 2018. They give you the ability to slide cut like glass. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB is here to help. Now i have to pay extra $$& to get a sharp. They ****. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Hattori Hanzo Shears Response Hiring Manager Out of the 3 months we kept this person employed, we believe they worked a total of 1 week in the field and made ZERO sales. Case Details Parties Documents Dockets. Backed by the National Science Foundation. There was a class action lawsuit filed in the state of California on Feb 13, 2020 against Hattori Hanzo. With a long, razor-sharp cutting edge, they move freely and have a comfortable handle for a clean cut at home. Hattori Hanzo's high prices were the reason I started Denver Shears Co. On that date she used 3 of her allotted 4 sharpenings for the year (order #******). I purchased a pair of shears about a your ago, and they seem duller than they should be, Please note, comments must be approved before they are published, Hattori Hanzo: The Downward Hustle WOW! There are so many great, real Japanese and Korean brands that are worth their price. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, At that time I had hit some financial difficulties- as a hairdresser sometimes its an ebb and flow, and decided that maybe this was a sign I did not need the shears at this moment in time and I would revisit it at a later date. | Thank goodness I love my shears more so they make up for it. Id send it back but I dont have the time or energy to do so. For one reason or another the rep did not send the shears in for sharpening until about a month after collecting them. By far one of the best shears I've purchased, couldn't be happier! (Attachments: #1 Standing Order, #2 Consent Form, #3 VDRP) (York, M) (Entered: 04/15/2019), (#2) NOTICE OF INTERESTED PARTIES by Hattori Hanzo Shears, Inc., a California corporation. This is so aggravating, you ask for one simple task & it doesn't get done. I guess I'll have to wait on hold when I have the time to waste. Last time I saved the message so if they tried to say they didnt call I have Proof. las molestias. You value efficiency and saving timeand your tools should be tailored to provide you with the maximum amount of efficiency possible. Already have an account? Lamentamos Fancy yourself a bit of a semi-pro at-home hairdresser? Longer shears are better at cutting curves and long layers, whereas shorter shears are great for ends, bangs, short choppy styles, and crops. They will let you test the shesrs to make sure you get what you need, Products used:HH13T HH-11T HH-1 HH-5 currently. She responded, "The tools you use are a representation of how you value yourself as a hairstylist. El Dorado Hills, CA 95762. Why would anyone spend thousands of dollars on their scissors, when these ones do the job fine." I've only used the other pair I bought for point cutting and slide cutting like 3 times because they snag the hair. Hattori Hanzo Shears Response Hiring Manager Thank you for the valuable feedback. If you want to lose more length, twist again and repeat the process. She keeps saying she needs more info from my girls to create accounts, theyve reached out to her numerous times. We make shears that are designed especially for your craft. I was asked questions to help him determine what shears would work for me the best. Dominate search results. Full-Time. Our local Hanzo representative collected the shear from her and was supposed to send it in to be exchanged for a brand new shear, but forgot about it for a period of about a month. Wish I had trusted my gut and not ordered from this bull$#*! 3. He requested to speak to a manager and I have attempted him three times but he has not answered and his voicemail is not set up. I highly recommend you spend your hard earned money somewhere else, where you'll be treated like you've spent thousands of dollars & not a few bucks. Tip for consumers:Ordering online is fine, but having a local rep to order from and try is better. Made of strong stainless steel, they're long-lasting, super . QUESTION SIX: HOW DO YOU USE TEXTURIZERS? We have issued a refund to ************************ for the remainder of payments made in the form of a paper check that was mailed 1/17/23. (Hattori Hanzo Shears) in their salon in order to rip off surrounding stylists and barbers. for the kind of cutting you do. You can always remove more, but once it's gone, its gone.. He totally agreed as well as my scissor suppliers and manufacturers. Your monthly payments will process automatically 30 days from your date of initial purchase. So I decided to try a pair. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Waste of time and Money! Ci In all she made 15 total payments over a 6-year span and used 4 sharpenings. When I got them back they still don't cut worth a dang. 187 customer reviews of Perry Anthony Salon & Spa. A year later they charged me saying I took a loaner which I never did. 3941 Park Drive, Suite 20-446 El Dorado Hills, CA 95762 I just don't think that I would spend another $900-1200 on them again for the same result. Kelsey Turnquist v. Theraldson Hospitality Staffing, LLC et al. I purchased the HH8, in 2010. best shears Ive ever had in my 30 years.and customer service. I only owe ****** and paid ****** I have receipts and text messages to support this claim I only stopped paying when the rep was avoiding me. Well guide you through the process. I get an email stating my payment was not able to be processed (today is the 13th), even though the date should have been the 15th. I have called to cancel my monthly sharpening 4 times and they continue to charge me the monthly fee. Emily Algar is an experienced freelance journalist who covers all things beauty. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Extremely poor customer service. These have been a game changer for my business. And no one is getting back to me in a timely manner. File a Complaint Complaint. They also claim to have never received cash payments from a student. I ordered a $600 pair of shears that are not sharp and do not hold adjustment. Join the Hanzo Nation! Includes adjustable screw and other accessories. Glassdoor gives you an inside look at what it's like to work at Hattori Hanzo Shears, including salaries, reviews, office photos, and more. In fact, ********************* purchased a pair of shears on Oct 31st, 2019, but had previously signed up for our Stay Sharp program on Sept 27, 2015 by making a $10 activation payment. This situation has been resolved to ***************************** satisfaction. Stay away from this company and anything they are offering! So now they are saying they cant do anything until they collect the balance . This business is not a member of Business Consumer Alliance. As a matter of policy, BBB does not endorse any product, service or business. 3. (916) 790-5291. Login to participate on the website. The Hanzo family has always taken care of me in the shop and has allowed me to explore my creativity when it comes to cutting hair, I love Hanzo because they make my job SO much easier. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I've been working in the hair industry for 8 years. I even opted for the higher quality Japanese steel set. QUESTION ONE: ARE YOU A STYLIST OR A BARBER? 91 inquiries This is so exhausting as these tools are my livelihood. Here are 8 Professional Hair Clippers to Use. I received my shears and instantly could tell that they are not very good quality. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. real person. that fit both right and left-handed grips. Thank you for posting this, you just saved me $1,800 . To learn more about reviews and trust on sitejabber.com, visit our. These are awful shears and when I paid the amount of money I did, they should be the GREATEST. This industry found me at thirteen years old and Ive never done anything else. Now I feel like im being punished for not wanting a product I don't want that's not even good quality. ", When it comes to bangs, Nader suggests the following: Always trim your bangs when dry to avoid shrinkage. They will send off any shears to sharpen for you and leave you hanzo to use. I used one pair 2 times before I realized there was a chip in them. I call again 3 days ago and ask to speak to *******, the man that answered said shes busy and hung up. Join the Hattori Hanzo Shears team See Our Latest Jobs 5.0 Current Employee Shear Bliss Aug 30, 2022 - Outside Sales Representative Recommend CEO Approval Business Outlook Pros Hanzo takes care of their employees. I have tried contacting head office twice to discuss this issue as I do not want these shears and I don't want to be charged $1000 for them. Emily Algar is an Australia-based journalist and beauty expert specializing in product reviews. And maybe owners too. A few weeks later, I started to receive calls from a random number, and I do not answer phone calls unless a voicemail is left. One Amazon customer mentioned that should you ever find the joint jams up, try adding a drop of baby oil. I love the performance, style, and quality of the shears, plus the Hanzo Nation team is amazing. I have Mizutani Blacksmith's as my main cutting shear and I thought I'd try something new for blending as I've seen many barbers using them. Handmade from steel, these colored shears are not only fun to look at but work a treat on all hair types. I did not feel appreciated as an employee nor as a person. The class I took with Presley Poe was exactly the kind of inspiration I needed. Select the type of handle that fits the Havent had any complaint about the shear that I got from iShears.com When a stylist gives me their scissors to service I check them first to see how much work they need. *********************** expressed dissatisfaction with the performance of the shears after receiving them back, and also requested to return the other shear she had purchased. I have many customers who purchased Hanzo scissors and paid a lot of money for a mid quality scissor. Apply online instantly. Our sharpening staff indicated that more than the normal amount of steel needed to be removed to repair the damage. I've been using the same set of scissors my entire career and I've always felt like they did the job. Hattori Hanzo Shears, Inc. is rated with a AAA rating from Business Consumer Alliance as of 4/18/2023. El Dorado Hills, CA 95762. They cut so smooth hope the sharpness lasts, Wonderful complimentary tool. Well, every time I tried to get my shears sharpened the man who sharpened for my area (Orange County **) would tell me he would be there on this day around this time. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie If you do not agree with these terms, then do not use our website and/or services. Individual salaries will vary depending on the job, department, and location, as well as the employee's level of education, certifications, and additional skills. Any information you supply may be subject to public disclosure pursuant to New Jersey's Open Public Records Act. It's like a bad business college project. (Entered: 04/22/2019), (#5) ANSWER with Jury Demand by Hattori Hanzo Shears, Inc..(Hutner, Lindsay) (Entered: 04/17/2019), (#4) CERTIFICATE of SERVICE by Hattori Hanzo Shears, Inc. re #1 Notice of Removal, #2 Notice of Interested Parties, #3 Civil New Case Documents for KJM. I'm able to sell similar shears for much less than those prices, the only difference is that DSC shears are made of Japanese steel! Caso continue recebendo esta mensagem, Hattori Hanzodoes do business with Pingyang Yonghe Scissor Co. in Wenzhou City, China but it's unknown of what they have manufactured there. The look of gratitude and happiness people have once they see the finished look is what makes my days fulfilled. Hanzos at not the best choice. They provide a sharpening service, when the scissors need repaired . Hi there, I am a rep for Hattori Hanzo, but above all- I am a stylist of 12 years, I have a Sola suite in Richmond va, and I have 2 pairs of Hattori Hanzo swivel shears. I will never do business with them again. Hattori Hanzo Shears. ********************* did in fact contact us in June of 2021 to make the final two payments toward her current subscription, and requested to cancel. Wir entschuldigen uns fr die Umstnde. Unfortunately, my experience with Hanzo has been very disappointing. QUESTION THREE: DO YOU CUT WET? Better Business Bureau helps New Jersey consumers find businesses and charities they can trust. QUESTION FOUR: STANDARD OR ERGONOMIC HANDLES? Contact them directly! I only wrote this post to avoid having this company scam customers into buying hundreds of dollars worth of products that aren't made ofthe advertised steel. And he is no longer with the company. Hanzo makes a great impression at first but it doesn't last. questo messaggio, invia un'email all'indirizzo Gain trust and grow your business with customer reviews. But nowadays, it doesnt feel so foreign (global pandemic, we see you). *********************** did in fact purchase two very high-quality shears at the ******* hair show in April 2022. in your hand. I stumbled upon this company in a class one day back in August '22. I have communicated all of this to ************************ and she has expressed satisfaction with the outcome. Copyright 2023 Hattori Hanzo Shears, Inc. Love love this shears oh my god it's cuts like butter I have owned other shears from reputable companies but this one is the best cut so smooth I was dancing all around the salon when I cutting my client hair she wanted to know what happen to me then I had her cut piece of my hair with it she was amazed how smooth it was, she tipped me double the amount she normally does and thank me for using such quality shears on her. All content is posted anonymously by employees working at Hattori Hanzo Shears. I contacted my rep to change my auto date (from the 13th to the 15th of the month) a week before the scheduled date. Hanzo shears are the only shears I have ever been able to sharpen and they feel new again! This case was filed in U.S. District Courts, California Eastern District. Not only do I operate Denver Shears Co. but I'm also a licensed cosmetologist and barber and I too have fallen victim to buying $600 Hattori Hanzo shears back in beauty school. Poor customer service at its finest. File a complaint with your states Attorney General online, Describe your HH marketing scam experience (ex. If theyre bigger (and your fingers are longer) go for a longer shear and vice versa. I own one pair and am still paying off 2. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. your Company Description. . One of the best Nail Salons, Beauty business at 5331 Limestone Rd, Marshallton DE, 19808 United States. My order number is confusing but I will attach the ones I have along with just a few attempts made to figure this out. This company was there when no one else was. Login. We definitely don't want ***************** to be stuck with high valued tools that she does not want, and we're happy to work something out for her, but it's not our fault that she was unaware that the products she purchased had a return period. Buy your shears somewhere else. I did not know the return policy for it was not told to me in person. (Hutner, Lindsay) (Entered: 04/15/2019), (#3) CIVIL NEW CASE DOCUMENTS ISSUED: Initial Scheduling Conference set for 8/15/2019, at 02:30 PM, in Courtroom 3 (KJM), before District Judge Kimberly J. Mueller. I actually went to the school from the person talking about Ishears and it was about getting my money more than education. another week goes by i call and speak to a manager ******* who says she will send me 2 new pairs directly to my salon and i wouldnt pay for shipping and she would comp my sharpening fee, that was July 11th, a shipping label was created and she never sent them to *** to be delivered. Learn more about Birdeye. Spoke with the customer service rep today, she deterred me from paying the "one time option" because she stated, they've been having a lot of glitches in the system where, "sometimes the money will come out twice." UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Cancellation and Refund Policy, Privacy Policy, and We typically have a 7-10-day turnaround and this order has taken much longer. Hanzo provides a very casual, friendly and family focused work place that promotes individuality. I would just like them to be returned. scusiamo se questo pu causarti degli inconvenienti. These shears were over 600$ so they were an investment. Please enable Cookies and reload the page. What feels comfortable to you? I never could understand why someone would spend so much on their tools. Which costs an extra $10 - muzutani includes sheath for shears that are $1000 - this company is bull$#*! Shark fins are better quality steal for way less money and the warranty is good. Our 15-day return policy starts on the date of delivery, not the order date, so ***************** had until Sept 6th to contact us to return. excuses voor het ongemak. https://www.facebook.com/670735187/posts/10163161651885188/?d=n.
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